phsin Privacy Policy

1 Introduction & Scope

This Privacy Policy ("Policy") describes how phsin ("we," "us," "our," "the Company") collects, processes, uses, stores, discloses, and protects the personal data of individuals ("you," "your," "the Player," "the User") who access or use the phsin website located at https://phsin.cam and all associated services, features, and games (collectively, "the Platform").

By registering an account, depositing funds, or otherwise using any part of the phsin Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must cease use of the Platform immediately.

This Policy applies to all personal data processed in connection with the phsin Platform, whether submitted during registration, collected automatically through your use of the Platform, or obtained from third-party sources in the course of operating the Platform. It does not apply to third-party websites or services that may be linked to or from phsin.

2 Data Controller

For the purposes of this Privacy Policy, phsin acts as the data controller in respect of personal data collected from users of the phsin Platform. As data controller, phsin determines the purposes and means by which your personal data is processed.

If you have any questions or concerns about how phsin processes your personal data, or wish to exercise any of your privacy rights described in Section 10 of this Policy, you may contact our support team via the channels listed in Section 14.

3 Personal Data We Collect

phsin collects personal data from you in the following categories, depending on how you interact with the Platform:

3.1 Registration & Account Data

When you create a phsin account, we collect:

3.2 Identity Verification (KYC) Data

As part of mandatory Know Your Customer (KYC) verification required before withdrawals are processed, we collect:

3.3 Financial & Transaction Data

When you make deposits or withdrawals, we collect:

3.4 Gaming Activity Data

3.5 Technical & Device Data

Collected automatically when you access the Platform:

3.6 Communications Data

If you contact phsin support via live chat or email, we retain records of those communications, including your message content and the date and time of contact, for service quality and dispute resolution purposes.

4 How We Use Your Personal Data

phsin uses personal data collected from you for the following purposes:

• Account management: To create, maintain, and administer your phsin account, including account security and login authentication.
• Identity verification: To verify your age (21+ requirement), identity, and eligibility to use the Platform in compliance with applicable regulations.
• Transaction processing: To process deposits and withdrawals in PHP via GCash, PayMaya, and supported banking channels.
• Game delivery: To provide access to and maintain the performance of all games, including slots, live casino, sports betting, bingo, and other Platform features.
• Bonus and promotions administration: To apply, track, and enforce promotional credits, free spins, wagering requirements, and related eligibility criteria.
• Responsible gaming compliance: To monitor account activity for signs of problem gambling and enforce self-imposed limits, self-exclusion, and other responsible gaming tools.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct.
• Customer support: To respond to and resolve queries, complaints, and disputes submitted through our support channels.
• Legal compliance: To meet obligations imposed by applicable law, regulatory requirements, and lawful requests from competent authorities.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the overall player experience on the phsin Platform.
• Marketing communications: Where you have provided consent, to send you promotional offers, bonus notifications, and platform updates. You may opt out of marketing communications at any time through your account settings or by contacting support.

5 Legal Basis for Processing

phsin processes your personal data on one or more of the following legal grounds, depending on the specific purpose and applicable law:

• Contractual necessity: Processing required to perform the contract between phsin and you, including operating your account, processing transactions, and delivering games and services.
• Legal obligation: Processing necessary to comply with applicable legal requirements, including anti-money laundering obligations, age verification mandates, and regulatory reporting.
• Legitimate interests: Processing necessary for phsin's legitimate business interests, including fraud detection, platform security, and service improvement, where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed consent — including marketing communications and certain non-essential cookie usage. You may withdraw consent at any time without affecting processing carried out prior to withdrawal.

6 Sharing Your Personal Data

phsin does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, and supported banking partners, to facilitate deposits and withdrawals in PHP on your behalf.
• KYC and identity verification providers: Third-party services engaged to assist phsin in verifying your identity and age as part of the mandatory KYC process.
• Game content providers: Third-party game studios and platform providers whose games are offered on phsin, to the extent necessary for game delivery, fairness certification, and player dispute resolution.
• IT and security service providers: Cloud hosting, cybersecurity, and technical infrastructure providers who assist in operating and securing the Platform.
• Regulatory and law enforcement authorities: Government agencies, regulators, or law enforcement bodies where phsin is required or permitted by law to disclose personal data, including for anti-money laundering compliance.
• Professional advisers: Legal counsel, auditors, and other professional advisers where disclosure is necessary for legitimate business purposes and subject to confidentiality obligations.

All third-party service providers engaged by phsin are subject to contractual data protection obligations and are permitted to use your personal data only for the specific, authorised purpose for which it was shared.

7 Cookies & Tracking Technologies

phsin uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device when you visit the Platform. They help phsin recognise your device, maintain your session, and remember your preferences.

phsin uses the following categories of cookies:

• Essential cookies: Strictly necessary for the Platform to function — including session management, login state, and security tokens. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and responsible gaming limit configurations.
• Analytics cookies: Used to collect aggregated data on how the Platform is used, helping us identify technical issues and improve the player experience. Analytics data is processed in anonymised or pseudonymised form where possible.
• Marketing cookies: Used to deliver relevant promotional content to you, where you have provided consent for such use.

You can manage or delete non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Platform. Continuing to use the Platform without adjusting your cookie settings constitutes acceptance of phsin's use of cookies as described above.

8 Data Security

phsin implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phsin Platform
• Encrypted storage of sensitive data including passwords (which are hashed and never stored in plain text) and KYC documentation
• Role-based access controls limiting internal access to personal data to authorised personnel on a need-to-know basis
• Continuous monitoring for suspicious activity, including login anomaly detection and IP-based security alerts
• Two-factor authentication (2FA) available for all registered phsin accounts
• Regular security assessments and penetration testing of platform infrastructure

While phsin takes all reasonable steps to protect your data, no method of electronic transmission or storage is entirely infallible. You are responsible for maintaining the security of your own phsin login credentials and for notifying phsin immediately if you suspect unauthorised access to your account.

9 Data Retention

phsin retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. The following general retention principles apply:

• Active accounts: Personal and account data is retained throughout the duration of your active relationship with phsin.
• Closed accounts: Following account closure, phsin retains transaction records, KYC documentation, and account history for the minimum period required by applicable anti-money laundering and gaming regulations — typically a minimum of five (5) years from the date of the last transaction or account closure, whichever is later.
• Communications records: Support chat and email records are retained for a period of two (2) years from the date of the communication, or longer if the matter remains unresolved or subject to ongoing legal proceedings.
• Marketing data: Where consent has been given for marketing communications, data is retained until consent is withdrawn or the data is no longer accurate, whichever comes first.

At the end of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10 Your Privacy Rights

Depending on applicable law, you may have the following rights in relation to the personal data phsin holds about you:

• Right of access: The right to request a copy of the personal data phsin holds about you and information about how it is being used.
• Right to correction: The right to request correction of inaccurate or incomplete personal data phsin holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phsin's legal retention obligations.
• Right to restrict processing: The right to request that phsin limits its processing of your data in certain circumstances, such as while the accuracy of data is being contested.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible and legally applicable.
• Right to withdraw consent: Where phsin processes your data on the basis of consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: The right to object to phsin's processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact phsin's support team through the channels listed in Section 14 of this Policy. phsin will respond to verified requests within a reasonable timeframe. phsin may need to verify your identity before processing your request.

11 Children's Privacy

The phsin Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing casino-style gaming in the Philippines. phsin does not knowingly collect personal data from individuals under the age of 21.

If phsin discovers or is notified that personal data has been collected from a person under the age of 21, phsin will immediately suspend the associated account, delete all personal data relating to that individual, and return any deposited funds to the originating payment method where technically possible.

If you believe that phsin has inadvertently collected data from an underage individual, please contact our support team immediately.

12 International Data Transfers

In the course of operating the phsin Platform, your personal data may be transferred to, stored, or processed in countries other than the Philippines — for example, where phsin's technology infrastructure providers or game content partners are located.

Where such transfers occur, phsin takes reasonable steps to ensure that your personal data receives an appropriate level of protection consistent with the standards described in this Policy, including through the use of contractual data protection agreements with recipient parties.

13 Amendments to This Policy

phsin reserves the right to update or modify this Privacy Policy at any time. When material changes are made, phsin will use reasonable efforts to notify registered users — including through on-platform notifications or email — before the updated Policy takes effect.

The date at the top of this page reflects the effective date of the current version. Continued use of the phsin Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

14 Contact & Complaints

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how phsin has handled your personal data, please contact our support team:

• Live Chat: Available 24/7 through the chat widget on phsin.cam — the fastest way to reach us on Philippine Standard Time.
• Email: [email protected] — for non-urgent privacy inquiries; we aim to respond within 48 hours.

When submitting a privacy request, please include your registered phsin username and a clear description of your request. phsin may require you to verify your identity before processing certain requests to protect the security of your data.

If you are not satisfied with phsin's response to your privacy concern, you may have the right to lodge a complaint with the relevant data protection authority under applicable Philippine law.